Accurate

We've learned that 30-40% of our customers have either previously experienced difficulty in having their fingerprints captured or have had applications from other providers rejected. That's why instead of ink, we only use modern, digital live scan equipment with real time quality scoring for our fingerprint capture. We're proud to be the first and only provider in Portugal to do so and even more proud that we maintain a 100% application acceptance rate* as a result.

*Across 1st & 2nd submissions

Fast

We know that time is often critical for our clients. Immigration deadlines rarely allow room for slow government processing. That's why we work with an FBI approved Channeler, allowing us to securely and compliantly process your application significantly faster than standard mail submissions to the FBI - especially as our channeler is not subject to disruptions caused by budget freezes, government shutdowns, high submission volumes, or other government processing delays.

Reliable

We wanted to create a service that just works - something that we would use ourselves and that our customers would feel confident in trusting. That's why we stand by every fingerprint capture and application we submit and back them with our quality guarantee - if they're rejected for low quality fingerprint characteristics, we'll retake and/or reprocess your application at no additional cost.

How we work

As expats, we know that getting your criminal background check often accompanies high stakes moments in the immigration journey. Delays, poor fingerprint quality, or rejected applications can jeopardize months (or even years) of effort and potentially put the life that you've created overseas at risk.

That's why we built our services from the ground up to focus on accuracy, speed and reliability - and it's resulted in us doing things a little differently.